Arizona Handmade Soaps All products are made from scratch so I know each ingredient - no bases are ever used!

ORDERS

The turnaround time is usually 2-3 days, but we try our best to get it in the mail as soon as possible. Many times, we are able to get your order out the same day. We use USPS Priority Shipping because we've found it to be the most cost effective way to ship because weight is not a factor in the postage rate. Because soap and products are heavy, this is the best way we've found to ship. A tracking number will be emailed to you when the shipping label is created. You will receive email updates from the USPS on the progress of your package and an expected delivery date. Priority Mail delivers 1-3 days, depending on where you live.  We can't guarantee the date you receive your order, nor can the USPS. We do our best to safely package your order so it will arrive in great condition. AZ residents: Please note a 6.3% sales tax will be added to your order through our website and at in-person events. Local pick-up is no longer available. We have to be able to prove you received your order and the only way to do that is with a tracking number from the United States Postal Service.


INTERNATIONAL ORDERS

We only ship within the United States at this time. We ship to all 50 states.


REFUNDS/RETURNS

Your satisfaction is our number one goal. If you're ever unhappy with something, please let us know. We want to make sure you are completely satisfied! We would require the item (unused) to be returned to us for a full refund. Please see our Fragrance Description page for fragrance notes and descriptions.


SECURITY

The website does not keep your personal financial information stored nor do we have access to that information. All purchases go through our sale processors, either PayPal or Stripe, depending on which card you use. We do not accept personal checks. In person sales are made using PayPal Here. 


EMAIL LIST

If you'd like to join our email list, please feel free to do so from our main page. Your information will never be shared with anyone, promise! We hate spam as much as you do.


INGREDIENTS LIST

Each product will have a full & complete list of ingredients by usage. Please be sure to check the ingredients before you place an order if you have an allergy. We strive to use the best ingredients, including organic & sustainable palm oil, raw Shea butter, and fresh/local botanicals when available. Raw Shea butter is used in every soap batch because we believe in how well it loves our skin. We use skin-safe fragrance oils and some essential oils. Because of the way some essential oils can interact with medication, please consult a doctor before purchasing. The fragrance oils we use are all paraben-free, phalate-free and free of formaldehyde and are skin-safe. Surprised to see sodium/potassium hydroxide on our soap labels? Please know that you can't make soap without lye - without lye, there is no soap! We mix the caustic soda (lye) with luxury oils and butters and it creates a chemistry change to soap. So there is no lye left over in the end product. Each batch is tested for pH balance and we've NEVER had a batch that is lye-heavy. The process of soap-making is really quite interesting!

WHOLESALE ORDERS

Want to stock our products in your retail location? Shoot us an email at info@arizonahandmadesoaps.com and we'll work with you on getting your order placed.

If you have any other questions, please contact us at info@arizonahandmadesoaps.com